GENERAL
This Website with the URL of carrydivino.com ("Website/Site") is operated by GREENWOOD DESIGN PVT LTD ("We/Our/Us"). We are committed to protecting and respecting your privacy. We collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 (21 of 2000) and other applicable national and state laws. Please read the following carefully to understand our views and practices regarding your personal data.
We collect your personal information to provide and continually improve our products and services.
Our privacy policy is subject to change at any time without notice. To ensure you are aware of any updates, please review this policy periodically.
All partner firms and third parties working with or for Us, and who have access to personal information, are expected to read and comply with this policy.
HOW WE COLLECT INFORMATION
We collect information in the following ways:
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Directly from you and through this Site: We collect data based on your interactions with the Website.
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Through business interaction: We may collect information through business interactions with you or your employees.
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From other sources: We may receive updated address or contact details from delivery partners, joint marketing partners, public databases, or social media platforms.
INFORMATION WE COLLECT
We collect the following personal information:
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Names, phone numbers, email addresses, mailing addresses, usernames, social media usernames, job titles, contact preferences, billing addresses, and basic payment details.
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Limited sensitive personal data for waitlisted or exclusive edition products.
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Automatically collected technical data including: IP address, OS, browser type, visit times, page interactions, clickstream data, cookies, and content use history.
We may aggregate usage history to display features like “Best Seller” or “Top Rated.”
Cookies help us improve user experience, track visits, and enhance features.
You can disable cookies via your browser settings, but doing so may affect site functionality.
By using our Website, you agree that we may display your feedback on our website or in marketing materials.
We retain your information only as long as necessary for providing services and as required by law.
If you opt in for marketing, we may use your data to send you product updates, newsletters, and promotional offers.
HOW WE USE INFORMATION
We use your data to:
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Improve our Website and services;
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Understand and enhance your shopping experience;
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Personalize recommendations;
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Process and deliver orders;
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Provide customer support;
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Manage your account on our Website;
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Send updates, security alerts, and confirmations;
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Communicate about events, offers, or brand news;
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Prevent fraud or unauthorized activity;
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Verify identity as required by law.
DATA TRANSFER
Your data may be shared under the following circumstances:
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With your consent or as necessary to complete transactions;
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With our affiliates, subsidiaries, and trusted service providers (e.g., delivery, payment gateways, marketing support);
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To comply with legal obligations or enforce our terms;
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As part of a business transfer, acquisition, or restructuring;
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For fraud detection or credit risk reduction.
Third-party service providers may access personal information strictly for the purpose of providing their services.
COOKIES
We use cookies to:
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Improve website functionality;
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Store items in your shopping basket;
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Prevent fraudulent activity;
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Analyze site usage and conduct diagnostics.
Approved third parties, including analytics and advertising platforms, may also use cookies. You can disable cookies in your browser, but this may limit functionality.
DATA SECURITY
We take strong measures to safeguard your data:
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Use of SSL encryption to secure data during transmission;
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PCI DSS compliance for processing credit card payments;
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Physical, electronic, and procedural protections;
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Role-based access control within our organization.
You are responsible for keeping your account credentials secure. Always log out after using shared devices.
Information is stored securely for the necessary duration of your engagement with us, or as mandated by law.
LINKS TO THIRD-PARTY SITES/APPS
Our Site may contain links to third-party websites. These websites have their own privacy policies. We are not responsible for their content or privacy practices. Please read their privacy policies before sharing any data.
SOCIAL NETWORK PLUGINS
Our Website includes social media sharing plugins. These do not set cookies unless you interact with them. Data collection via these plugins is governed by the respective platform’s privacy policy.
SHARING OF PERSONAL INFORMATION
We do not share your personal data without your consent, except:
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With vendors who comply with Indian data protection laws;
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To comply with legal requests;
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To protect our rights, property, and safety;
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During emergencies;
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During business mergers or sales.
CHILDREN
If you are under 18 years of age, you may only use our Website under the supervision and consent of a parent or legal guardian.
YOUR INFORMATION CHOICES AND CHANGES
You can:
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Opt out of promotional emails by using the unsubscribe link;
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Request changes, deletions, or access to your data by contacting us;
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Control cookies in your browser settings.
You may still receive essential non-promotional communication even after opting out.
CHANGES TO THIS POLICY
We may update this policy from time to time. Continued use of our Website implies your acceptance of the updated policy.
NEWSLETTER
If you subscribe to our newsletter, your email will be used for marketing until you unsubscribe. You may revoke your consent anytime by clicking the unsubscribe link in the email footer.
CONTACT US
If you have any privacy-related concerns or grievances, please contact us:
Name: GREENWOOD DESIGN PVT LTD
Email: SUPPORT@CARRYDIVINO.COM
Address:
Plot No: 1671 KLC, Zone - 9,
Bantala Leather Goods Park Factory,
Kolkata - 743502,
West Bengal, India
